1. What is the cost of home care?

We are a private home care company. While our fee structure is very simple, the costs for care can vary depending on factors such as the services you require, the frequency of those services, the shift you prefer the day you choose and whether or not you have a government-funded Home Care Package.  The Client Care Coordinator can then take you through the fee structure.

2. What type of care do I get from your career?

Careers are able to assist you with the daily requirements of everyday living. For example assistance with toilet and showering as well as any general duties that you may not be able to do by yourself. Carers may also accompany you to your appointments and any social events that you may not be able to attend.

3. What type of care do I get from your nurses?

Holistic Care Services nurses are well trained to meet the personal centre care and more complex care needs such as palliative care, post hospital care, wound and stoma care needs as well as administer medication.

4. How could I get the best service?

We carefully select and directly employ care staff who match our culture, are trained professionally and have a demonstrated history of providing exceptional care to older people.

Our rigorous screening process includes a telephone interview, a face-to-face interview, a national background check, a certification check, 2 personal reference checks and 2 professional reference checks. Our care staff are also required to complete a mandatory in-house training program that spans over the first 12 months of their employment.